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Troubleshooting

\n

Importer

\n

Volumes are created too small

\n\n

Change the migration time

\n\n

Dogus hang in the starting state and prevent a new migration

\n\n

Changed configuration is not adopted

\n

After changing the configuration, the importer must always be restarted so that the new configuration\nis adopted.

\n
kubectl rollout restart deployment/ces-importer -n ecosystem
\n

Error in the final migration

\n

If an error occurs in the final migration, the following steps must be carried out:

\n
    \n
  1. \n

    Configure a new time for the final migration

    \n\n
    2. \n
  2. ensure that the source instance is still accessible
    3. \n
\n

Crash of the importer

\n

After a crash of the importer, all already stopped Dogus must be restarted manually (via the Dogu-CR).\nOtherwise, they can no longer be stopped by the Dogu operator and the migration will not be successful.

\n

Dogus hang in pending state after migration

\n

In CES-VM only the memory limit could be set. If a memory limit is set in Kubernetes but no memory request,\nthe memory request is automatically set to the limit. This can lead to Dogus requesting too much RAM and remaining\nin the pending state. If this is the case, either the memory request should be adjusted or the performance should be\nincreased.

\n

Dogus no longer start after a failed migration

\n

After a failed migration, some Dogus may not be able to start anymore. This can happen if the configuration of a Dogu\nhas already been transferred but the data has not. The next successful migration run should resolve this problem.

\n

Exporter

\n

Show logs

\n
CES-MN
\n
kubectl logs deployments/ces-exporter -n ecosystem
\n
CES-VM
\n
docker logs -f ces-exporter
\n

Check API

\n

To check the exporter's API for functionality, curl can be used, for example.

\n

curl -l -H "X-CES-EXPORTER-API-KEY: <myApiKey>" <exporterFqdn>/ces-exporter/export-mode

\n

Check SSH configuration

\n

The following command can be used to check the SSH connection to the exporter independently of the importer:

\n

ssh -p 7022 -l root -i ./<path/to/private/key> -o StrictHostKeyChecking=no -o BatchMode=yes <host-ip>

\n

Check rsync

\n

The migration is carried out by the rsync program. To check whether rsync is working correctly, the following\ncommand can be used:

\n

rsync -avhz --delete --sparse --stats -e ssh -p 7022 -l root -i /.ssh/privateKey -o StrictHostKeyChecking=no -o BatchMode=yes <host-ip>:</path/on/exporting/machine/> </path/on/importing/machine/>

\n

Attention: Rsync migrates data from the source system to the specified folder and deletes data in the target folder.\nIt is best to use an empty folder for the test.

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